Refund Policy
Refund Policy for www.BhoomiSeva.com:
At BhoomiSeva, we strive to ensure customer satisfaction with our products and services. However, we understand that circumstances may arise where a refund is necessary. This Refund Policy outlines the terms and conditions for requesting and processing refunds.
Eligibility for Refund:
Refunds may be granted under the following circumstances:
Product Defect: If the product received is defective or damaged upon arrival, you may be eligible for a refund or replacement.
Service Non-Delivery: If you have paid for a service but it was not provided as described, you may be entitled to a refund.
Cancelled Orders: If you cancel your order before it has been processed or shipped, you may be eligible for a refund.
Refund Requests:
To request a refund, you must contact our customer support team within 3 days of receiving the product or service.
Refund requests must include proof of purchase and a detailed explanation of the reason for the refund.
We reserve the right to refuse refund requests that do not meet the eligibility criteria outlined in this policy.
Refund Process:
Once your refund request is received and approved, we will initiate the refund process in 2 weeks.
Refunds will be issued via the original payment method used for the purchase.
Please allow 15 business days for the refunded amount to reflect in your account, depending on your payment provider's processing time.
Non-Refundable Items:
Certain items or services may not be eligible for refunds, including:
Digital Products: Once a digital product has been downloaded or accessed, it is non-refundable.
Customized Services: Services that are tailored to your specific requirements may not be eligible for refunds.
Shipping Costs:
Shipping and handling charges are non-refundable, except in cases where the product was received damaged or defective.
Changes to This Policy:
We reserve the right to update or revise this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.
By making a purchase or using our services, you agree to abide by the terms and conditions outlined in this Refund Policy. If you have any questions or concerns regarding refunds, please contact us at [info@bhoomiseva.com] with Subject: "Refund".
Last Updated: [01st April 2024]